This page describes how LyteCart works today in plain words. It has not been reviewed by a lawyer yet and may change before LyteCart opens to everyone.
Contact
Talk to us
A person at LyteCart reads every message. Setting up your channels with you is free.
The quickest way once you have an account: we can see which shop you mean, and the reply comes back in the app.
Open HelpFor anything, before or after you sign up. Write from the email or mobile number on your account.
Support email to be added before launchCancelling, a charge that looks wrong, or changing plan.
Refunds and cancellationIs LyteCart working?
If the app or a channel looks wrong for everyone, check the status page first: it shows what we know and when it was last checked.
Postal address
Registered postal address to be added before launch
Letters take longer than Help or email. For a quick answer, write to us there.
Grievance officer
If you are not happy with how we answered a complaint, including one about your data or your buyers’ data, write to our grievance officer. We acknowledge a complaint within 48 hours and resolve it within 30 days.
Grievance officer’s name to be added before launch
Grievance email to be added before launch
See also our Privacy, Terms and Refunds and cancellation pages.